Kay Jewelers in Alabaster, AL Open now

★ ☆ ☆ ☆ ☆ (1 / 5) based on 2 reviews. Add review

Contact Information

100 South Colonial Drive Suite 1900, Alabaster, AL 35007
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+1 205-621-5089

stores.kay.com

★ ☆ ☆ ☆ ☆

August 14, 2020, by Brandee Harris

My husband and I have been long standing customers of Kay Jewelers. Specifically the Alabaster, al location. My husband purchased a simple necklace in Feb 2016 for me, so approx 7 months ago. It has been worn a total of maybe 20 days since then. It broke this past Wednesday when I moved it from the side of my neck to the front. It wasn't tugged, or pulled on...it just broke. The quality is so poor and no one (Kays customer service nor the actual store) will stand behind this product. No repair or replacement offer (because it's outside of 60 days as if jewelry shouldn't last longer than 60 days). Not even a credit to my acct. We have spent thousands of dollars at this store over the years. I'm so disappointed. I will not be returning.
★ ☆ ☆ ☆ ☆

March 23, 2019, by Jazmine Wallin

Every time I go they have a bad attitude and very unwilling to help or assist 1 lady was in there just a gossiping about someone else then helped me with a bad attitude absolutely hate going there

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